Here is a place for you to request help. Anyone who goes to this site can respond to your questions. We will monitor it and respond as well.
Be sure to save the record. If you submit it, there is no way to call it back.
You will need to get the share batch number. Go to "file" and select "share batch". This will give you a nine digit number.
To request someone to look at batch for you, include the share batch number as well as the image number, child's name and what the problem is you are having. The person who helps you is not able to make any changes or even see your entries, but they can see the image you are working on.
If you see a post on here and want to assist someone else, go to file, and click, "view shared batch". A window will open up where you will enter the batch number.
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